Fusion

Replace legacy

Replace your legacy system. Save up to 90% on five-year TCO.

Fusion starts with a discovery and design stage. This stage is a fixed-scope engagement. In it we find exactly what your legacy system does, what it costs you to keep, and what a replacement needs. You leave with a written scope, a design, a five-year cost baseline and a quoted proposal for the build. If you want the build cost linked to the saving, we are open to a value-based deal.

If the system is Salesforce, ServiceNow or Dynamics 365, see Escape SaaS.

What do you want from a replacement?

Tick each outcome that matters to you.

If three or more of these matter to you, the discovery is worth one hour of your sponsor's time.

Book the discovery session

Total cost of ownership

A legacy system costs more than its licence.

Add the full cost of the system over five years. Three cost lines are the largest. Fusion removes two of them and makes the third smaller.

Licences per user

Grows with headcount

Each person who logs in is a line on the renewal. When more of the business uses the system, the cost goes up. The cost makes it harder to give access to the people who need the system.

The implementation partner

Paid to configure, then paid to change

The partner who configured the product to fit your business is the partner you call for each change after that. Their day rate is part of the cost of the system, even if it is not on the same invoice.

The people who keep it running

Upgrades, workarounds, integrations

Your own people keep the system in operation long after it was the correct choice. They run the upgrade nobody wants, maintain the spreadsheet next to the system, and repair the integration each time one end changes.

90% lower five-year TCO, at most

A Fusion replacement runs on machines and a subscription. The subscription scales with what you run, not with who logs in. There is no licence per user. There is no implementation partner between you and a change. The plumbing is a dependency that Fusion maintains. Fusion removes two of the three cost lines, and the third becomes the few people who build.

Up to 90% is the top of the range, not a promise. The discovery prices both sides over the same five years. The figure for your system is the figure your TCO baseline shows, and the proposal is built on that figure.

Discovery

A fixed-scope discovery and design, with four outputs.

The discovery uses the same steps as each Fusion delivery. The value of a replacement is in the discovery and the design, so we charge for this stage and quote it for each engagement. The stage ends with documents that you can use, even if you do not continue to the build.

A ringed number shows a step that needs people from the business. There are two such steps.

  1. 01

    Sponsor session

    1 hour Business time

    We meet the sponsor. We agree which system is in scope, what it must continue to do on day one, and the result you want in the run costs.

    Session transcript
  2. 02

    Observation sessions

    1 hour each Business time

    The people who use the system today show us the work it carries. This work includes the parts that live in spreadsheets and inboxes around the system. The real scope is in those parts.

    Observation notes
  3. 03

    Current state documented

    We document the current workflows and the current system architecture. We also collect each cost line that touches the system: licences, partner days, hosting, and the people who keep it in operation.

    Current State Workflows Current State System Architecture Cost inventory
  4. 04

    Domain model and value stream

    We design the domain model that the replacement is built on, and the value stream that its workflows form. This step changes a wish list into a scope with limits.

    Domain Model Workflows Value Stream
  5. 05

    Scope, design, baseline, proposal

    We write the four outputs and give them to you. They are yours to keep. If you continue to the build, the deal is measured against these documents.

    Written scope Design TCO baseline Proposal

Written scope

What the replacement includes, what it does not include, and what it must continue to do from the first day it is live.

Design

The domain model that the replacement is built on, and the value stream that its workflows form. The design is the part of the work with the most value, and it is yours to keep.

TCO baseline

Five years of what you pay now, line by line, next to five years of the replacement. The same period and the same lines, so you can compare the two columns.

Proposal

A quoted price for the build. If you want a value-based alternative, the proposal shows one next to the quoted price. The alternative is a share of the TCO savings. The proposal also states when that share becomes payable and what occurs if the savings do not appear.

How you pay

A quoted design and a quoted build. A value-based deal is open for discussion.

The discovery and design is a fixed-scope engagement, quoted and invoiced up front. The build is quoted from the scope and the design. If you prefer to link the build cost to the result, we are happy to discuss a value-based deal. That deal is based on the TCO savings that the replacement realises, measured against the baseline from the discovery.

You pay

  • The discovery and design, at a fixed scope

    This stage is where the value is, so we charge for it. We quote it for each engagement, and its four outputs are yours to keep, even if you do not continue to the build.

  • The build, quoted from the scope and the design

    The scope and the design set the price. You know the build cost before the build starts, and the price does not change when more people use the system.

  • The Fusion subscription, at list price

    The environments you run and the people who build, as shown on the pricing page. The people who use the system are not licensed, at any number of users.

You do not pay

  • A licence per user on the new system

    No user of the new system is a seat, at any number of users. More access does not change the price.

  • An implementation partner for each change

    There is no partner between you and a change. The hundredth change costs about the same as the first.

  • For the plumbing

    The plumbing is a dependency that Fusion maintains. It arrives with the subscription, and you update it on your own schedule.

If you want the build cost linked to the saving, say so at the sponsor session. A value-based deal is a share of the realised TCO savings, agreed in the proposal and payable after the savings appear in your run costs.

How this sits with the pricing page

Delivery services are quoted for each engagement. The discovery and design and the build are both quoted from your scope. The subscription lines stay as listed. A value-based deal, if agreed, applies only to the build, and the baseline that measures it is the baseline you approved at discovery.

Bring the system you most want to replace.

One hour with your sponsor starts the discovery. You keep the scope, the design, the baseline and the proposal even if you do not continue to the build.